Every application goes through a strict, disciplined process to ensure accuracy, security, and fairness.
Identity Verification
Submit your full name and a valid government-issued ID to confirm your legitimacy. This is mandatory to protect the integrity of the platform and the community it serves.
Verification & Review
Our officers review your identity and details quickly but thoroughly. This step ensures that only genuine requests move forward and that assistance is routed to the right person or family.
Submit Your Request
Once verified, you can file a request for care packages, family aid, financial help, communication approval or other support. An officer will be assigned to guide you and ensure your request is handled with care until it is fully resolved.
